Returns & Refunds Policy
Last updated: September 21, 2026
We want you to be satisfied with your purchase from Outdoorspacedesignss. If you need to return an item, please review the policy below.
Return Window
You may request a return within 30 calendar days from the date of delivery.
Return Conditions
To be eligible for a return, the item must be:
- Unused
- In its original packaging
- Complete with all parts and accessories
- Accompanied by proof of purchase
Items that arrive damaged, defective, or incorrect are also eligible for return, replacement, or refund. Please contact us within 30 calendar days of delivery so we can assist you.
Return Shipping and Fees
- Return shipping is free for eligible returns.
- There is no restocking fee.
How to Start a Return
- Contact us at info@outdoorspacedesignss.my or call +1 412-956-6489.
- Provide your order number and reason for return.
- We will confirm eligibility and provide return instructions.
- Ship the item to the return address below after receiving our instructions.
Return Address:
359 Wagon Wheel Trail
Wexford, PA 15090
United States
Refund Timing
After we receive and inspect your return, we will process your refund within 1–2 business days. The refund will be issued to your original payment method. Please allow 7–10 business days for the refund to appear, as processing times vary by bank or payment provider.
If you have questions about a return or refund, please contact us during our service hours:
Monday – Friday, 9:00 AM – 6:00 PM (ET)